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Case Study

CUSTOMER CHALLENGE

A multi-national CRO looking to choose an outsource laboratory partner for chemical testing and analysis in China wanted to ensure they would choose the most suitable candidate

TARGET

To carry out audits of possible candidates and make recommendations on suitable partners.

PROJECT

Based on criteria provided by the customer, Fountainbridge drew up a short list of candidates, inspection plan and reporting format. Once approved by the customer, Fountainbridge visited all labs, carried out the audits and prepared a report with recommendations on the most suitable partners.

OUTCOME

The customer was able to understand which labs met their criteria and subsequently entered into partnership with a testing facility according to recommendations made by Fountainbridge.